Privacy Policy

When you order from us we collect your name, phone number, optional email address, delivery address, and any notes you add to your order. If you pay by card, payment details are entered directly into Stripe and never reach our servers.

Your information is used to fulfil your order, contact you about it (typically by WhatsApp), and meet our legal and accounting obligations. We may use your phone or email to send order updates and, occasionally, information about new products. You can opt out of marketing messages at any time.

Order data is stored in our Supabase database. Card payments are processed by Stripe. We do not sell or rent your personal information to anyone.

We retain order records for as long as required for accounting and tax purposes under Vietnamese law. Contact details are retained for the lifetime of your relationship with us unless you ask us to remove them.

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Send any such request to sousvideprotein@gmail.com.

We use a small number of strictly necessary cookies to operate the cart and checkout. We do not use third-party advertising cookies. If we add product analytics in future we will update this policy.

Questions about your data? WhatsApp 0367 344 010 or email sousvideprotein@gmail.com.